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You will receive details on how to pickup your order. For Curbside Pickup, select In-Store Pickup at checkout. Please select the the store location and the date you would like to pickup your order.

We offer Curbside Pickup / In-Store Pickup for all orders. If you are purchasing online and are unsure about a purchase, please give us a call.we can help a lot in your decision. The policies below applies to all in store purchase or online orders. If you have any questions about the above, let us know.we want you to buy with confidence. Cosmetic scratches or non-structural blemishes Labor charges for part replacement or changeover Damage or failure due to accident, misuse, abuse, or neglect Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold Keep in mind, warranties DO NOT cover the following: Warranties don't cover the result of those events. Keep in mind, we hope that your bike experiences wear and tear, racing and maybe abuse, but hopefully not accidents. We will help you understand the warranty and coordinate any claims, but in the end, it is your responsibility to understand the warranty. New bicycles typically come with manufacturer warranties.
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NEW BICYCLES REQUIRE PROOF OF ASSEMBLY BY A PROFESSIONAL BICYCLE MECHANIC IN ORDER FOR FACTORY WARRANTY TO BE VALID. Customer is responsible for return shipping on Bicycle orders unless there was a problem with the order caused by Uptown Bicycles. When a bicycle was purchased as a special order or a closeout deal, the sale is final unless there was a problem with the order caused by Uptown Bicycles.
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You may return a bicycle for the full purchase price within 14 days of purchase if the bicycle is in showroom condition as determined by us. For questions, changes or inquires on shipments please contact us.

We will also contact you once we hear your package has arrived to make sure it's been received and to offer our assistance. We'll send your Order Tracking once your shipment is on its way. Our goal is to get your order to you quickly (typically 3-5 day shipping).

Shipping method and ship-times depend on destination address and size & dimensions of shipment. Orders typically ship within 2-4 business days.īikes ship from our stores in San Diego, California. We offer Free Shipping on all orders in the Continental US. *ALL SHIPPED BICYCLES REQUIRE ASSEMBLY BY A PROFESSIONAL BICYCLE MECHANIC.
